QuickBooks Error 6138 1005 : Causes and Verified Solutions

Even though QuickBooks users use their company files with ease, errors may sometimes make it difficult to open the company file or work on it. QuickBooks error code 6138 1005 is one of those errors that occur when opening the company file.

On account of this error code, it prevents users from using their company files over a network or locally. Hence, it is very important to fix this issue to make sure financial operations are run without any hassle. In this article, we have shared all the key reasons and effective solutions to fix the company file access problem triggered due to this error.

Let us begin to understand more about the QuickBooks Errors and how to fix it once and for all.

What is the QuickBooks Desktop Error Code 6138 1005?

This particular error code is a common 6XXX series issue in QuickBooks that can arise when users attempt to use their company files. This issue arises when the company file is hosted by a system instead of a server.

Some of the less common causes like damaged company files or an old QuickBooks version, may also give rise to this company file issue in QuickBooks.

What are the Primary Causes that give rise to the QuickBooks Error 6138 1005?

It is crucial to comprehend why a specific issue occurs so that we can fix it with complete transparency. Hence, prior to troubleshooting solutions for QuickBooks errors, you need to learn the main reasons behind them.

Take a look at the primary reasons why this company file error occurs in QuickBooks:

• The QuickBooks company file may be stored in a damaged folder or several folders.
• Important files like the Transaction Log and Network Data are not running properly, and this can be another cause for company file access problems.
• There are issues with the hosting setup when hosting the QuickBooks company files over a particular network.
• The Antivirus or Windows Firewall may be configured improperly to restrict QuickBooks by devising obstructions.
• The company file you are trying to use in QuickBooks may be damaged.
• The QuickBooks Desktop you are using is old or outdated, which can trigger problems when opening the company file.
• Your QuickBooks Desktop may not be installed in the right manner and the installation procedure may be defective.
• There is not adequate folder permission to use the QuickBooks company file folder.

Now that you are aware about the primary reasons that trigger the error, let us move ahead and learn about the effective solutions and steps to resolve it.

What are the General Troubleshooting Steps to fix the QuickBooks Error Code 6138 1005?

Once you have learned about the possible reasons that trigger the company file error, you need to fix them with proper solutions. Until and unless this technical error is rectified, you will not be able to use the company file.

Here are troubleshooting steps to address this issue successfully:

Solution 1: Install the Current QuickBooks Desktop Updates

An old QuickBooks Desktop version can trigger problems while accessing the company files. It is deemed to be one of the main reasons for QuickBooks error 6138 1005. This is why, the application must be updated to the current release with the following steps:

1. Open QuickBooks Desktop
2. Now navigate to the Help menu and then select the option, Update QuickBooks Desktop.
3. Now, press Update Now and then choose the Reset Updates checkbox and press Get Updates.
4. Finally, reopen QuickBooks and press Install Now in order to install the updates in the particular application.

After QuickBooks is updated, you need to start the system again, open QuickBooks, and try using the company file to review the error status. In case the error is still active, move on to the next solution.

Solution 2: From QuickBooks Tool Hub, Run QuickBooks File Doctor

The QuickBooks File Doctor can help you repair the problems caused by damaged or corrupted company files in QuickBooks accounting software. To leverage this approach, you need to download the QuickBooks Tool Hub first and run the QuickBooks File Doctor tool with the help of the steps below:

Step 1: Download the QuickBooks Tool Hub

The QuickBooks Tool Hub is an important utility that can assist in resolving general issues and errors in the QuickBooks application. It is possible to download successfully and install the QuickBooks Tool hub with the help of the steps given below:

1. First, download the current QuickBooks Tool Hub version and save the file to a location from where it can be accessed on your system.
2. Now open the downloaded QuickBooksToolHub.exe file. If you have the QuickBooks Tool Hub installed on your system already on your system, you can locate its present version at the bottom of the Home tab.
3. Now implement the on-screen prompts to begin the installation procedure and then give consent to the terms and conditions.
4. When the installation is complete, press the QB Tool Hub icon twice on your Windows Desktop in order to open the particular QuickBooks Tool Hub utility.
5. After the tool hub is installed successfully, you need to run the Quick Fix My File tool.

Note: If you cannot find the QuickBooks Tool Hub icon on your system, it is possible to search QuickBooks Tool Hub manually in the Windows search bar and use the program.

Step 2: Use the Quick Fix My File tool

Prior to running the QuickBooks File Doctor, the Quick Fix My File tool can be run to resolve the usual company file problems with the steps given below:

1. Navigate to the Company File Issues tab from the QuickBooks Tool Hub.
2. Now select the Quick Fix My File Tool.
3. Now allow the tool to run. After the process is complete, press OK and then reopen QuickBooks.
4. Now attempt to open the company file to see whether the error has been fixed or not. In case the error still exists, move to the next step.

Step 3: Use QuickBooks File Doctor

The final step is to run the QuickBooks File Doctor Tool. With the help of this utility, the company file issue can be repaired along with the network issues that may give rise to QuickBooks company file error 6138 1005.

Here are the detailed steps given below to run this tool:

1. From the QuickBooks Tool Hub, shift the Company File issues tab and choose Run QuickBooks File Doctor.
2. Now in the QuickBooks File Doctor, choose the company file you wish to fix from the particular drop-down menu. If you fail to witness the file, choose Browse and Search to locate the company file and start the repair procedure.
3. Choose the option, Check your File and Network and press Continue.
4. Now add your admin password and press Next.
5. Begin the scan procedure and after the toll stops running, open QuickBooks again to use the company file.

Note: The QuickBooks File Doctor may not open right away. Usually, it may take around a minute for the tool to open. But, if the QuickBooks File Doctor fails to open, it is possible to access the tool manually by looking for QuickBooks Desktop File Doc in your respective Windows search bar.

1. Now see if the error has been repaired or not and whether the company file can be opened without any problems. In case the issue still exists, proceed to the next solution.

Note: The company file scan is influenced by the size of the file and may take 10-15 minutes to finish. Once the process comes to an end, the scan may often say it was not successful, even if the issue is fixed by the tool.

How to Repair the QuickBooks Error code 6138 1005 When the File is Opened Locally?

If you open the company file on the same system where QuickBooks is installed, you can implement the steps given below to handle the error code 6138 1005:

Solution 1: Edit the .TLG and the .ND File Names

While the Transaction Log file keeps track of changes made to a file since the last backup, the Network Data file enables QuickBooks to access the company file in a network or multi-user setting. In order to access the corporate files within the program, both of these files are essential.

Damaged or corrupted Network Data along with Transaction Log files can trigger problems when opening the QuickBooks company files. To fix this issue, these files can be renamed and repair the .TLG and .ND file damage.

It is important to remember that QuickBooks will create these files again when you scan them with the help of the QuickBooks Database Server Manager and when you use the company data file.

Here are the steps given below to change the Network Data and Transaction Log file names:

1. Open QuickBooks and click the F2 key.
2. Now open the Product Information screen and then use the File Information section.
3. Locate and note down the company file location and then open the Windows File Explorer.
4. Now go to the company file folder and search for the files .TLG and .ND extensions which have similar file names as the company file.
5. If you fail to witness the file extensions, then you will be required to change the Windows Files and Folder settings.

Note: If you have access to a different Windows variant, you need to implement their specific steps to change the file and folder.

1. Use the File Explorer.
2. Now choose View and then press Options.
3. Choose the Change Folder and Search option.
4. Now open the View tab and then shift to the Advanced Settings section.
5. Choose Show hidden files, drives, and folders, and then press OK in order to confirm the changes and find the .ND and .TLG files.
6. Next, press right-click every file, choose Rename, and then include .OLD at the end of every file name.
7. Once it is complete, run QuickBooks again and log in to your particular company file to see the status of the 6138 1005 error code.

In case the error is still not resolved, then shift to the next solution and begin opening a sample company file.

Solution 2: Open a Sample File in QuickBooks

By using a sample company file, you can see if the problem exists with your company file or with QuickBooks. In case the sample company file fails to open, and rather an error is displayed, it shows that there are problems with the QuickBooks installation.

Here are the steps given below to open a sample company file:

1. Press twice on the QuickBooks icon and then press and keep holding the Ctrl key. You will witness the No Company Open screen.
2. Next, on the screen for No Company Open, press the option Open a Sample File and choose a file from the given list of Sample Company files.
3. In case the sample file shows you the same error message, you must fix your QuickBooks installation files by implementing the next steps.

Once done, execute solution 3 or solution 4 given below based on the results.

Solution 3: Fix Your QuickBooks Desktop Application

Issues with the QuickBooks program or the installation procedure can cause problems when opening the company file. This is why the application must be fixed. In order to fix it, you need to make sure that QuickBooks Tool Hub is installed in your system in the right manner.

Once it is done, you can implement the steps given below and run the application repair procedure:

Step 1: Access the Quick Fix My Program Tool and use it

This utility is accessed to erase any background processes that are being utilized by QuickBooks. It is possible to repair general program problems with the help of the Quick Fix My Program utility in the format given below:

1. Open the QuickBooks Tool Hub.
2. Now choose the Program Problems menu.
3. Now press the Quick Fix My Program tool to begin the program repair method.
4. After the tool fails to work and the process is finished, begin QuickBooks Desktop again and open your data file.

If you experience problems when opening the company file, move to the next step and take care of the installation problems with the assistance of QuickBooks Install Diagnostic Tool.

Step 2: Run the particular QuickBooks Install Diagnostic Utility

In case the Quick Fix My Program tool is not able to repair the application problems that are triggering the company file access issues, you can use the QuickBooks Install Diagnostic Tool. This utility can assist fix QuickBooks installation problems with the help of the following steps:

1. Open the QuickBooks Tool Hub and choose the Installation Issues tab.
2. Now find and choose the QuickBooks Install Diagnostic Tool option.
3. Allow the tool to run the procedure which can consume around 20 minutes. After the tool stops running, start your system again and open QuickBooks.
4. Use your data file and then update QuickBooks once more.

Now see if the QuickBooks 6138 1005 status has changed or not to make sure that you can open the company file without any problem.

Solution 4: Copy QuickBooks Company File to the Desktop

If you can open a sample file, your company file may be facing some problems. To fix this scenario, you need to see if there are problems with the file location or company file. For this, you need to copy the company file to your desktop and use it for the new location with the following steps:

1. Open the Company File Folder and locate the file with the .QBW extension.
2. Now press right-click and select Copy.
3. Now press right-click on your desktop anywhere and choose Paste.
4. Now move the company file to a new location on the desktop.
5. Now click the Ctrl key when pressing the QuickBooks icon to use the QuickBooks No Company open screen.
6. After the window appears, choose Open or Restore an existing company and then locate the above copied company file on your particular desktop and then open it.

In case the file opens from the desktop, the actual QuickBooks company file location can be damaged. It is also likely that your company file is saved in several folders that can surpass the file system path limitation.

In such a scenario, you need to restore the QuickBooks company file backup version in the next troubleshooting steps to resolve the problem.

Solution 5: Restore the QuickBooks Desktop Company File Backup

In case there are problems with the present company file, it is possible to restore the backup version of your system. When restoring the file backup, the application utilizes the backup company file with the .QBB extension to prepare a new company file with the .QBW extension.

It is possible to restore QuickBooks company file backup by implementing the steps given below:

1. Use the QuickBooks File menu.
2. Now choose the Open or Restore Company option.
3. Now press Restore a backup copy option.
4. Press the Next option, then choose the Local Backup option, and then press Next again.
5. Next, browse your system to find the backup version of the company file that must look as – (your company.qbb)
6. Now choose a folder where you wish to save your restored company file and then press Open and choose Save.

Note: You run the risk of overwriting the data if you open the business file backup in the same folder as your active company file.

Either rename the backup file or your current company file to prevent overwriting, or save the backup in a totally other folder.

• If you view any notification about any overwriting of data, choose the preferred option and do not overwrite any data, if you are unsure.

In case there are problems in the company file backup process, review the QuickBooks hosting settings and the company file path character limit in the following way:

Step 1: Ensure that your System is not Hosting the QuickBooks Company File

It is possible to review the hosting setup on your system to make sure that the multi-user mode is turned off with the help of the steps given below:

• Open QuickBooks and use the File menu.
• Now select Utilities and then open your company data file.
• In case the Stop Hosting Multi-User Access option is present, choose Stop Hosting Multi-user Access and press Yes to confirm.

• Finally, Press Yes on the screen, The Company File must be Closed and finish the process. After it is done, you must review the company file path character limit in the next section.

Step 2: Check the Character Limit for the Company File path

The path to your company file path in QuickBooks must not be greater than 210 characters. In case the character limit goes beyond the limit, it can trigger issues when opening the company file.

Take a look at the company file path character in the following way:

1. First, navigate to the company file location.
2. Now copy the file path from the given address bar.
3. Now you need to paste the file path to the particular Notepad and then count the characters present along with the spaces to make sure that it is not longer than 210 characters.

Once it is complete, you need to run QuickBooks again and try to restore the company file once more. Then you need to check the error code 6138 1005 status. In case the company file access issue is still active, then move on to solution 6.

Solution 6: Use QuickBooks ADR Tool to Recover Data Lost

In case the actual company file is corrupted and restoring the backup fails to resolve the problem, you can attempt to recover the data lost with the help of the Auto Data Recovery Tool. This tool can resolve corruption or data loss problems by recovering all your data.
The Auto Data Recovery Tool utility can help you recover the files lost by:

• Restoring the transactions lost recently with the help of the recent Transaction Log file and the QuickBooks Company file copy.
• It is possible to restore all with the help of both your QuickBooks Company File and Transaction Log, however, the last few hours of transactions are not possible.

Important Points to Consider

• The Auto Data Recovery Tool has file size limitations and QuickBooks will only issue an ADR file in case the backup is nearly 1.5 GB in size.
• The Auto Data Recovery Tool can be run in QuickBooks Pro, Enterprise, and Premier Solutions for Windows, but it is not available in Accountant Editions.
• Make sure that the QuickBooks Desktop is updated properly to the current release in order to maximize the ADR feature.

Recover Lost Data with the Auto Data Recovery Tool

It is possible to use the actual Transaction Log file along with the Auto Data Recovery tool utility of the company file to recover all the lost data and recent transactions with the help of the steps below:

1. Prepare a new folder named QBTest on your particular desktop.
2. Now open the folder that has your QuickBooks company file.

Note: If you are not aware of the company file location, you can find the particular location from the Product Information screen. You need to click F2 or Ctrl + 1 in order to use the window. As an alternative, you can also acquire the company file location from the No Company Open screen.

1. Now in the Company File Folder, find the file that has the .TLG extension with the same name as your company file. If you fail to locate the .TLG file, here are the steps to display the extensions on your Windows:
2. Click the Windows + E keys and open the File Explorer.
3. Now press Organize.
4. Now select the Folder and Search option.
5. Choose Hide Extensions for your known file types.
6. Now press Apply and then click OK to save the changes.
7. Copy the matching .TLG file of your particular company file and then paste it to the QBTest folder prepared on your desktop.
8. Now you need to open the folder QuickBooksAutoDataRecovery from the location where your company file is saved.
9. Now copy the .QBW.adr file.
10. Now paste it to the particular QBTest folder. Now you should have a .TLG and .QBW.adr file available in the folder.
11. Now press right-click the .QBW.adr and then press Rename and erase .adr from the end of the particular file name.
12. Now open QuickBooks Desktop and use the company file which is saved in your QBTest folder. Now you need to review the transaction with the help of the accountant register.
13. Confirm that all the transactions are present and after it is done, navigate to the QuickBooks File tab and choose Utilities.
14. Press the option, Verify Data to check the data integrity of the file that is recovered.
15. In case the company file is in nice condition and the data integrity is intact, you need to shift the damaged company file to a separate location and shift the copy from the QBTest folder to the actual location.

After you are done with this, you will be able to get back all the recent transactions successfully. But if you wish to get all the transactions apart from the last 12 hours, then shift to the next section in order to run the Auto Data Recovery Tool.

Recover All except the Last 12 hours of Transactions using the .QBW.adr and .TLG.adr Files.

Here are the steps to use the ADR version of both the .TLG and .QBW files to recover all apart from the last 12 hours of transactions with the help of the steps given below:

• First, you need to create a new folder named QBTest on your given desktop. Now open the company file folder and find the QuickBooksAutoDataRecovery folder.

Note: If you fail to find the company file folder, you need to review the file location from the Product Information window and by using the No Company Open Screen.

1. Now, search for the .QBW.adr and .TLG.adr files with a similar name as your company file.
2. If you fail to find the .TLG.adr and the .QBW.adr files, you can allow the file extensions
3. Now copy the .QBW.adr and .TLG.adr files and then paste them into the particular QBTest folder and then press right-click the .QBW.adr file.
4. Choose Rename and erase the .adr from the end of the file names and that must give you the .TLG and .QBW files.
5. Now open QuickBooks and use the company file saved in the QBTest folder and then authenticate the transactions with the help of the account register.
6. Confirm that all the transactions are present and then navigate to the File menu and choose Utilities.
7. Choose the Verify Data option and then review the data integrity of the file recovered and make sure that the file has no problems.
8. In case the copy of the company file verifies the data integrity, shift the damaged company file to a different location and then transfer the copy from the QBTest to the actual location.

Once you have finished all the steps, open QuickBooks and use the company file. Make sure that the company file damage is repaired and the error code is fixed.

How to Fix QuickBooks Error Code 6138 1005 When you Open the File over a Network?

This technical error can also occur when using the company file saved on the server or a different system. To fix this company file access issue, you need to perform the solution steps given below:

Solution 1: Make sure that the Hosting is off

First, you need to make sure that the hosting is turned off with the help of the steps given below:

1. Use the Product Information screen by clicking the F2 key on your particular keyboard.
2. Review the hosting status in the section for Local Server Information to make sure that it is turned off.
3. After the hosting is disabled, you need to run QuickBooks again and open the company file to see if the error is still active or not. In case the error code exists, shift to the next solution and then rename the .ND and .TLG files.

Solution 2: Change QuickBooks Network Data and Transaction Log File Names

Since the .TLG and .ND files enable QuickBooks to use the company file in a multi-user setup or a network, it is possible to fix the file damage by naming the files again.

Make sure you do not forget that QuickBooks will prepare such files once again when a scan is being run with the QuickBooks Database Server Manager and when the company file is being opened.

Step 1: Change the QuickBooks Network Data and Transaction Log files

To fix this problem with the .It is possible to rename the TLG and ND files with the help of Solution 1 to fix QuickBooks error 6138 1005 when you open the file locally.

After the file names are changed, you need to shift to the next step in order to run the QuickBooks Database Server Manager from the QuickBooks Tool Hub.

Step 2: Use the QuickBooks Database Server Manager

The QuickBooks Database Server Manager is an important utility that hosts the company files. After you have renamed the .TLG and .ND files, it is possible to run the QuickBooks Tool Hub. Next, you need to scan the QuickBooks files by using the steps given below:

Note: In order to download the utility, implement the solution of the General Solutions).

1. Open the QuickBooks Tool Hub.
2. Now navigate to the Network Issues tab and then press the QuickBooks Database Server Manager option.
3. Ensure that QuickBooks Desktop is saved on your particular server system.
4. After choosing the particular tool, press the Start Scan option to check your company files. If you fail to view the company files, press Browse, find the company file, and then choose Start Scan.
5. After the scan process is complete, open QuickBooks Desktop again and then log in to your company file.
   In case you are still experiencing this technical QuickBooks error while opening the company file, move to next solutions.

Solution 3: From the Workstation Open a Sample QuickBooks Company

Opening a sample file in QuickBooks can assist you to comprehend whether the issue was triggered because of issues with the application or the company file. In order to open the sample file, use Solution 2, Open a Sample File in QuickBooks of the section, and Resolve QuickBooks error 6138 1005 when you open the file locally.

In case the sample file opens without any problem, there are problems with the company file that can be resolved with the help of Solution 4 of the section, Resolve QuickBooks error 6138 1005 when you open the file locally.

If, however, the sample file fails to open, you need to fix QuickBooks with the help of the QuickBooks Tool Hub utilities shown in Solution 3 of the section, Resolve QuickBooks error when you open the file locally.

Execute the needed solution based on the results when opening the company file. Once it is complete, run QuickBooks again and use the company file once more. Now check the QuickBooks company file error status to make sure it is fixed.

However, if the issue still exists and keeps appearing, you need to implement solution 4.

Solution 4: Finish all the QuickBooks Desktop Processes

In case the solutions stated above fail to resolve the company file access problems, you can try putting an end to the QuickBooks processes. To end such QuickBooks processes, you require admin privileges and finish the .EXE processes in the following method:

1. Log in as the Administrator on the server system.
2. Now click the keys Ctrl + Shift + ESC to use the Task Manager.
3. Next, display processes for all the users and then choose the Users option and press right-click on every process.
4. Now press End Task and after all the processes come to an end, open QuickBooks and use the particular company file in a multi-user mode.

Now see the QuickBooks company file access issue, review the status and make sure that you can open the company file without problems. But in case the file is not accessible and the issue still exists, you can change the folder permissions in the next troubleshooting steps.

Solution 5: Check the Folder Permissions in QuickBooks Manually

You may experience issues when using QuickBooks company files when there are insufficient or wrong folder access permissions. To resolve this issue, review manually the folder permissions in the following way:

Confirm that the QuickBooks Folder Permissions are Set Correctly

First, you need to check the folder permissions to make sure that is right with the help of the steps given below:

1. First, you need to open the Windows Start menu.
2. Now choose File Explorer.
3. Now press right-click the company file folder.
4. Choose Properties and then choose the Advanced option from the particular Security tab.
5. Press QBDataServiceUserXX. Now click the Edit tab and then fix the settings to Advanced:
   • List Folder/Read Data
   • Create Files/Write Data
   • Write Attributes
   • Read Permissions
   • Traverse Folder/Execute File
   • Read Attributes
   • Read Extended Attributes
   • Create Folders/Append Data
   • Write Extended Attributes

In case the QuickBooks Folder Permissions are set in the Wrong Manner

If the folder permissions are set in the wrong manner, it is possible to change the permissions in the following way:

1. Press right-click on the QuickBooks company file folder and then choose Properties.
2. Now press Security.
3. Press Edit and then choose QBDataServiceUserXX (XX is stand for the QuickBooks version).
4. Now press Full Control.

Set Windows Access Permissions to share QuickBooks Company Files in Windows 10

In case you use Windows 10, here are the steps to set Windows access permissions to share the company files in QuickBooks:

1. Open the Start menu.
2. Now use File Explorer and find the QuickBooks company file folder.
3. Press right-click the folder and choose Properties.
4. Press Sharing and choose Share Add.
5. Choose the equivalent QBDataServiceUserXX and then fix the permissions level for both the Full Control users.
6. Now press Share.

Open QuickBooks and attempt to access the company files after the folder permissions have been properly set to see if the error has been fixed. Configure the Windows firewall and go to the next remedy if the error code remains unresolved.

Solution 6: Execute Antivirus and Windows Firewall Configuration

An incorrectly configured Antivirus app or Windows Firewall can create obstacles when running QuickBooks. It can be one of the key reasons for the occurrence of the QuickBooks company file access problem.

By reconfiguring the firewall and enabling QuickBooks to use the internet in the following way this issue can be fixed:

Step 1: Run the QuickBooks File Doctor Utility

QuickBooks File Doctor tool can assist to resolve usual network problems and company file issues and can configure the firewall automatically. Hence, you can use this particular tool by using Solution 2 of General Solutions to handle the QuickBooks error 6138 1005.

After this tool stops working, use the company file in QuickBooks to see if the problems have been erased or not. In case the issue still prevails, it is possible to configure Windows firewall settings manually and design QuickBooks port exceptions in the following step.

Step 2: Manual Configuration of Windows Firewall

If using the QuickBooks File Doctor tool fails to resolve the network and firewall problems, here are the steps you need to implement to configure the Windows firewall manually and prepare exceptions for QuickBooks:

Prepare Firewall Port Exceptions for QuickBooks

You must enable QuickBooks to use the Internet without firewall obstacles and restrictions. For this, prepare firewall port exceptions for QuickBooks by using the steps given below:

Note: In case you use more than one QuickBooks Desktop on the same system, here are steps to configure the Windows firewall for every version. Along with it, you must add ports for each year in the Specific Ports mentioned in step 4 below:

1. Open the Start menu.
2. Now enter Windows Firewall in the given search bar and then use the Utility.
3. Next, go to the Advanced Settings tab and press right-click the Inbound Rules option.
4. Select the New Rule option and choose Port.
5. Now press Next and then ensure that the TCP option is chosen.
6. Now use the list given below to add the particular ports as per your QuickBooks Desktop version, in the particular field for Specific Local Ports:
   • QuickBooks Desktop 2020 and later: 8019, XXXXX.
   • QuickBooks Desktop 2019: 8019, XXXXX.
   • QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
   • QuickBooks Desktop 2017: 8019, 56727, 55373-55377.

Note: In order to give QB exclusive access to a single port, dynamic ports are specifically given during installation in QuickBooks Desktop 2019 and following versions. Therefore, you must add the dynamic port number in the following way if you use any of these versions:

• To acquire the Dynamic Port Number, as per your QuickBooks Desktop Version, add your QuickBooks Database Server Manager in the Windows Search panel of the Start tab.
• Now use the QuickBooks Database Server Manager utility.
• Now use the Port Monitor tab, find your QuickBooks Desktop version, and note down the Port Number that will be included in the exceptions list of the port.

Note: In case you are using the QuickBooks Desktop 2019 version, you can change the allocated port number by choosing the Renew option. In case you renew the port number for your specific QuickBooks version, choose Scan Now from the given Scan Folders tab in order to reset the Windows Firewall permissions.

8. Add the port number in the particular port exceptions list and then choose Next.
9. Now press Allow the Connection and press Next again.
10. Make sure all the profiles are checkmarked and then choose Next.
11. Now prepare a new rule named QBPorts(year).
12. Once completed, press Finish, and the port exception rule will be prepared.
13. Finally, use the same steps mentioned above to prepare Outbound Rules but make sure that you choose Outbound Rules rather than Inbound Rules in next step.

After new exception rules are added for QuickBooks successfully, use the app over the network or in a multi-user mode from the PC host.

Use the company file and review the error status. If you still find the presence of the QuickBooks Company file access issue, you need to prepare firewall exceptions for QuickBooks executable files in the following section.

Include Firewall Exceptions for QuickBooks Executable Files

Executable files (.exe) are accessed by QuickBooks to execute several functions and tasks. Thus, you must create exceptions for such QuickBooks files to erase firewall barriers with the help of the steps given below:

1. Look for Windows Firewall in the particular Windows search bar.
2. Now open the Utility and navigate to the Advanced Settings menu.
3. Press right-click Inbound Rules and then press the New Rule option and press Program.
4. Press Next and then choose the Program Path. Now press Browse and choose an executable file from the list provided below:
   • AutoBackupExe.exe
   • DBManagerExe.exe
   • FileMovementExe.exe
   • QBCFMonitorService.exe
   • QBGDSPlugin.exe
   • QBW32.exe
   • Dbmlsync.exe
   • FileManagement.exe
   • FileMovementExe.exe
   • IntuitSyncManager.exe
   • QBDBMgr.exe
   • QBDBMgrN.exe
   • QBLaunch.exe
   • QBServerUtilityMgr.exe
   • QuickBooksMessaging.exe
5. Press Next and choose Allow the Connection.
6. Now press Next once more and make sure all the profiles are marked if needed.
7. Now choose Next and then make an exception rule called QBFirewallException(name.exe).
8. Finally, follow the steps shared above to prepare Outbound Rules in the Windows Firewall. While preparing outbound rules for QuickBooks executables files, do not forget to select Outbound Rules rather than Inbound Rules in step 2.

After it is complete, open QuickBooks Desktop in the multi-user mode and see if the barriers and limitations are erased. Then use the company file and see if the issue is erased.

If the issue still arises, change the antivirus settings in the following section to make sure that the QuickBooks has usual permissions.

Step 3: Antivirus Settings Review

In case the Windows firewall is configured but you are still facing problems when opening the company file in QuickBooks, you must review the antivirus settings. This move will make sure that the QuickBooks has the usual permission and is functioning without limitations from the antivirus program.

The steps to fix this issue may differ based on the antivirus software. Thu execute the particular steps for your specific steps for your given antivirus software by implementing their guidance.

After the Windows firewall and antivirus app are configured, use the QuickBooks to run again and use the company file to make sure that the error is resolved.

Conclusion

We hope that after reading this article, all your doubts concerning the QuickBooks error 6138 1005 will be resolved. All your related queries have been resolved with effective troubleshooting. Still, if you have any doubts, you can reach out to our Dancing Numbers team of experts.

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