QuickBooks error 31600 is a sudden internal error that can come up when you attempt to set up or erase access for the accountant. Due to this sudden glitch, the software may not work or may fail to react to your inputs. Not to mention, such issues can also lead to data loss and technical problems.

In today’s article, we will talk about this QuickBooks errors in detail. We will share the reasons for its occurrence along with the effective troubleshooting steps to fix this issue.

QuickBooks Error 31600: Unexpected Internal Error

QuickBooks Error Code 31600 can be caused due to many underlying issues within the software. Many times this error occurs when the user is creating backups or portable files, saving a new transaction, or while sending payrolls. This hampers the workflow of the company. However, users can refer to the steps to fix QuickBooks Error 31600 explained in this article, along with its causes. Since, the reasons behind the occurrence of this error are different, we have provided a unique solution for each situation.

What are the Reasons Behind the occurrence of the QuickBooks Error Code 31600?

QuickBooks error 31600 arises in several situations that are shared below. Once you get an understanding of the situation or reasons, it can assist you to get a solution to this issue with ease.

The first step to fix an error, even if it’s 31600, is understanding why facing the issue. Here is a list with some of the most common situation when you may experience this technical issue as a user:

You are trying to save your company file data or trying to take a backup
You are attempting to Create a Backup in QuickBooks.
With the help of Verify and Rebuild Data Utility to fix some problems.
While attempting to update the QuickBooks application.
You are attempting to Send Payroll by using Direct Deposit.
While creating a portable company file.
The error may appear when using the company file in the application or even when closing it.
While saving a particular transaction, unexpected internal issues like 31600 may arise.
If you attempt to Download Payroll Updates, a problem with the network may lead to error 31600 in QuickBooks.

Now that you are aware of the causes that trigger this technical code, let us learn about the troubleshooting steps to fix this issue.

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How to fix the QuickBooks Error Code 31600?

Once you have learned about the causes, now you need to execute the required steps to remove the issue successfully.

Let us understand each method one by one to fix this QuickBooks issue:

Solution 1: Click Your QuickBooks Desktop

Click Desktop when you are beginning QuickBooks.

Click and hold the particular Control Key.
Now click the QuickBooks icon twice.
Now, when the company open screen, hold the Control Key.

Press on Desktop while opening the Company File.

Now click and choose the Desired Company File and do not create any company open screen.
Now press the Alt key on your particular keyboard.
Next, press Open.
Now if you are requested to sign in then release the key and add your Login Details.
You must not click Alt key till the file is open properly and then click the Alt key and press OK.
Once it is done, you will witness a blank window on QuickBooks.
If you can showcase a QuickBooks menu via your pointer, the QuickBooks file will open.

Solution 2: Ensure that the Number of Users does not Exceed the Limit

First of all, open your QuickBooks Desktop.
From your Company menu, choose Setup Users and Passwords.
Now press Setup Users.
For the Enterprise version, press on the Company section and then select Users.
Post this, press on the option, Set up Users and Roles.

Once it is done, press Add Users and add the Username and Password.
Now press the option, Next.
As needed, customize the User.
Now press Finish.
Once completed, enter the new Login details to sign into the company file.

Solution 3: Create a Windows Administrator to Repair the Error

You can try erasing the error by create a Windows admin. The steps to prepare an admin may vary for different windows versions. To understand it further, keep reading the steps given below:

For Windows 10

First, press the Start button.
Now press the option, Settings.
Post this, choose the Accounts tab.
Press on the option, Family and Others users.
Under other users, you need to choose the option, Add someone else in the system.
Once it is done, you need to select, I do not have to sign in information for this person.
Now press on Add a user without Microsoft account.
Post this, add the name of the particular New Account.
Press on Finish.
Now choose the newly made account.
Press on Account Type.
Press on Administrator and then press on OK.

For Windows 8.1

Creating an Administrator in Windows 8.1

In order to open the Run screen, click Windows + R keys on your particular keyboard.
Now choose the Control Panel and press the OK button.
Press the User Account and choose Manage Another Account.
Now choose Other Accounts and press on the option, Add an Account.
You need to press on Sign in without a Microsoft Account.
Select the Local Account and add the Username, Password prompt, and Password.
Press the Next tab.
Post this the screen will manage Other Accounts screen.
Select the Account that is made newly and press on Edit.
Press on dropdown option and select Admin.
Lastly, press the OK button.

For Windows 7, 8, Vista

Open the Run dialogue box in Windows by clicking the Windows + R keys on your keyboard.
Now press the option, Control Panel and press the OK button.
Now press on User Accounts.
Now select the option, Manage Another Account.
Now press on Create a New Account.
Now enter the name of the New Account which is to be created.
Now choose the Administrator.
Now press on Create Account. Now it is done.

Solution 4: Create a New Windows Server

One more way is that you attempt to create a new server with the help of the steps given below and attempt to fix this issue:

The first thing to be done is to open the Server Manager.
Now press on Tools.
Next, you need to choose Computer Management.

Select Expand local groups and users under Computer Management.
Select the Groups according to your needs in the window that appears.

Press twice on the Administrator group in order to open the Administrator properties screens
Now click the Add button.
In the section Select Users, select the option, Computers, Service Accounts, and group Windows.
Now add the name of the accounts you wish to include in the local admin groups.
Lastly, Click on OK button.

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Solution 5: Check Your Browser to Rectify technical Error 31600

QuickBooks error 31600 can be witnessed in case there is a problem with the browser. You can attempt the steps stated below and check the browser for any kind of configuration.

Here are the steps involved:

If you are using QuickBooks Online, ensure to use the current version of any of the search engines like Google Chrome or Mozilla Firefox.
Once the browser version is checked, clear the search history and erase the cache.

Now shut down the browser and then log in once more.
Now, click Ctrl + Shift + del at the same time when the browser is open.
The history screen will open and now you need to select all the boxes.
If you are using Google Chrome, fix the timing to the beginning of Firefox or the starting of time, you can select everything option.
Now clear the history.

We hope that after reading this article, all your queries and doubts concerning the topic QuickBooks error 31600 have been answered. We have shared all the causes and troubleshooting steps related to this procedure. Still, if you still have any more doubts or have any certain query related to this topic, you can get in touch with our Dancing Numbers team of experts.

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Frequently Asked Questions

Q1: How can a QuickBooks File get Corrupted?

Ans: A QuickBooks company file can get damaged or corrupted because of software or hardware problems, sudden shutdown, network connection problems, virus attack, big file size and many more.

Q2: What is the Error Message related to QuickBooks Error Code 31600?

Ans: The error message appearing on the screen would state, “We are sorry. QuickBooks experienced a problem. Error message: 31600“.

Q3: Can a Security Doftware or Firewall Software restrict QuickBooks Connectivity and give rise to the Error cCode?

Ans: Yes. Wrong configurations of the security software or firewall can restrict the network connectivity needed by the software and give rise to such issues.

Q4: Why did I Fail to use my Accountant Access in QuickBooks?

Ans: This is because the account has not been included in the company file. The email invitation has not been accepted. The login of the accountant is corrupted or damaged.