QuickBooks Error 1335: How to Fix? [Easy Solutions]

QuickBooks is a very resourceful accounting software that is used by several business owners and accountants across the world. It goes without saying that this accounting software with its cutting-edge technologies and tools helps business improve their productivity, however, it is often accompanied by glitches and issues that may give rise to freeze functioning.

One of the errors that users experience when updating the software, using it, or when resolving a problem is QuickBooks error 1335.

In this article, we will provide you with comprehensive information about the error, its causes, impacts, and effective ways to resolve this problem.

Let us begin by understanding what the QuickBooks error 1335 is all about.

What is the QuickBooks Error Code 1335?

QuickBooks Error code 1335 signifies that the cabinet file (data1.cab) required for the ongoing installation is damaged or corrupted. Along with it, cabinet file (2) which is also a very crucial file for the purpose of installation cannot be used.

Not to mention, QuickBooks Error 1335 is a Microsoft Windows issue that occurs while fixing the installation or updating the accounting software. You are likely to get any of the following Microsoft Windows errors:

  • Error 1335: The cabinet file [2] required for this installation cannot be used.
  • Error 1335: The cabinet file [data1.cab] required for this installation is corrupt and cannot be used.

Now that you are aware of the error, let us learn more about QuickBooks Error 1335.

What are the triggers of QuickBooks Error 1335?

  • Verify that there are no dust particles or scratches on your software CD since they could interfere with reading
  • You can gently clean the CD and try installing it again.
  • Installation memory settings on your system are typically the source of installation problems.
  • The computer system requirements for installing QuickBooks accounting software and the details for modifying these settings can be found in the MS knowledge base.
  • Some software can be deactivated temporarily. This includes the antivirus protection when setting up QuickBooks.

What are the Symptoms of QuickBooks Error 1335?

Here is the list of some of the most common symptoms of the error code 1335:

  • The below error message appears on the window, Error 1335: The cabinet file (File Name) needed for this installation is damaged and cannot be used.
  • The installation process abruptly ends and is not finished.
  • Suddenly, the computer crashes.
  • QuickBooks freezing or stuttering.

QuickBooks Error Code 1335: How to Fix?

Here are the solutions and steps to troubleshoot the error code 1335 in QuickBooks. You need to implement the measures given below to resolve the QuickBooks error. Take a quick look:

Clean the Temporary File Folder

  • Here, One is required to reboot the system and then log in to the system with the help of Admin rights
  • You need to go to the path that says, “For Windows 8, 7 or Vista: C:\Users\username\AppData\Local\Temp.”
  • Not to mention, for Windows 10, you must erase the temporary files

Access QuickBooks Install Diagnostic Tool

QuickBooks Install Diagnostic Tool
  • To complete this procedure, visit the QuickBooks official website and download the setup file for the QuickBooks install diagnostic tool.
  • Additionally, After the installation is complete, follow these procedures.
  • Double-clicking the QBinstall.exe file is required.
  • Additionally, Select I’m experiencing trouble installing QuickBooks.
  • Afterwards, Select the OK tab.
  • The tool will identify the installation problems and take the required actions.

Fix the Problem Manually

  • During this procedure, the system must be restarted with administrator rights.
  • Moreover, put in the QuickBooks installation disk and, if the installation opens, close it as well.
  • Pressing the Windows + E tab will now launch Windows Explorer.
  • Open the C drive now.
  • All you have to do now is right-click the QuickBooks folder and choose the copy tab.

Additionally, the folder would need to be pasted on the Windows desktop.

  • In addition, return to the QuickBooks folder.
  • You must take the same action with the third-party folder as well.
  • Later on, you will need to access the QuickBooks desktop folder.

After completing the aforementioned steps, you should click the.exe file. This will undoubtedly solve the problem in a large part.

Fix the MSXML DLL Files

In case the solutions stated above do not help you fix the QuickBooks error code 1335, try fixing the Windows components. Execute the process depending on your particular operating system, you can install QuickBooks without any issue.

32-Bit Operating System

  • Use the Windows+R keys and open the Run command screen
  • Type CMD where the cursor is visible
  • Click the Enter button
  • Enter regsvr32 MSXML6.dll.
  • Click Enter and now install the QuickBooks Desktop without the error 1335

64-Bit Operating System

  • Press the Windows Start menu and type cmd in the text box
  • Once you click the Enter key, cmd will be visible
  • Select the Run as Administrator option from the given menu
  • Beside C: prompt, type cd\windows\syswow64 and enter regsvr32 MSXML6.dll text
  • Press Enter and then install QuickBooks Desktop

Use the Selective Startup Mode

  • Navigate to the Start button.
  • Now click Run (window+R keys).
  • Now enter msconfig.
  • Now click OK to proceed.
  • After that, Select Startup, then the General tab, Load System Service, and finally Load Startup Items.
  • Navigate to the services tab and select the option to Hide all Microsoft services.
Hide all Microsoft Services
  • Next, Select Disable All and uncheck the box next to Hide All Microsoft Services.
  • Lastly, Choose Windows Installer Checkbox from the list of services and click OK.
  • Finally, Select the restart option from the system configuration box to restart the computer.
  • Proceed with a clean QuickBooks installation after that.
  • Launch the Run dialog box.
  • Next, Enter MSConfig.
  • Hit the Enter key.
  • Lastly, select OK under Normal Startup under the General tab.

In the end, shut down the process and restart the system. You will need to check whether or not the QuickBooks Install error 1335 has been resolved.

Using the methods stated above, it is feasible to resolve the QuickBooks error code 1335. But, there may be situations in which you are unable to fix this kind of error. In such a situation, we recommend that you contact our QuickBooks error support specialists by calling our dedicated support line they will identify the best solutions for you.


Frequently Asked Questions

What is a QuickBooks Company File?

QuickBooks automatically generates a file with the.qbw extension when you create a company file. This file contains account information and your company file. For instance, QuickBooks stores the company file as MyBusiness.qbw if you create a company called MyBusiness.

Which Windows Version is not Supported by QuickBooks 2023?

QuickBooks 2023 does not support Windows Server 20212 and it cannot be installed on it.

What Version of Windows is Required for QuickBooks?

Internet Explorer 11 (32-bit) and Internet access are prerequisites for using QuickBooks Desktop 2022. QuickBooks Desktop 2022 cannot operate on a 32-bit Windows operating system; it needs a 64-bit one.

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