Fix QuickBooks Error PS060 (Current Enhanced Payroll Service is Unavailable)

QuickBooks Error PS060 appears with the message: “Current Enhanced Payroll Service is Unavailable.” This error typically occurs while using the payroll service in QuickBooks. If you’re facing Error PS060, this article provides the causes and solution to resolve the QuickBooks error PS060.

Solution 1: On QuickBooks Desktop check the credit card information

This Solution is to be done on both QuickBooks Desktop and QuickBooks Online separately:

For QuickBooks Desktop:

• Open QuickBooks Desktop.
• Click on the Product and Service window.
• Select payroll service from the Product and Service window.
• Select Billing Information and click on the edit menu from the dropdown window.
• Now you have to enter the correct payment details.
• Select Save and click on Close.
• Now in the last check

For QuickBooks Online:

• Select the gear icon and click on Account and Setting.
• Click on the Billing and Subscription tab.
• Now open Payment method from the menu and select edit from the option.
• Now edit or check your credit card information.
• Click on save changes.

Solution 2: Checking of Billing and Subscription Settings

Steps to be performed to check the billing and subscription of the payroll:

• Open My Account in QuickBooks.
• Select the company name and click the Edit tab.
• Choose the Billing tab and click Edit from the dropdown menu.
• Review and make necessary corrections to the information.
• Click Save to update the information.
• Verify the billing details.
• Save the changes and restart your system after logging out of QuickBooks.

Solution 3: Check for the Internet Connection Issue

Now next solution is to rectify your internet connection to avoid QuickBooks Error PS060. Following are some steps to be performed:

• Open www.google.com on your system by clicking on the browser.
• If you are able to open the website properly then just go to 4th step.
• If an error occurs while accessing the website then you should check your network connection first.
• Make sure that the date and time of the system is correct.
• Open Tools from the Internet Explorer menu.
• Select Internet Option.
• From the Internet option select the Advance menu.
• From the Advance drop-down menu click on Reset/Restore Defaults.
• Now apply it and then click on OK.

Solution 4: Flush DNS using command prompt

• Press Windows + R to open the Run window.
• Type cmd in the text box and press Enter.
• In the black command prompt window, type ipconfig /flushdns and press Enter.
• Try opening payroll again; it should open successfully.

Solution 5: From Internet Explorer clean all the junk files

From Internet Explorer clean all the junk files:

• Open Internet Options in Internet Explorer.
• Under the General tab, click Delete in the Browser History section.
• Check all boxes for Website Files and Temporary Internet Files.

• After deleting, click OK to save the changes.

Solution 6: Repair the QuickBooks Desktop application using the Tool Hub.

• Download and install the QuickBooks Tool Hub.
• After downloading, run the QuickBookstoolhub.exe file.
• Agree to the terms and conditions presented by the software installer.
• Use the desktop icon to open the Tool Hub.
• Click on Program Installation Issues.
• From the drop-down menu, select Quick Fix My Program.
• Wait for the tool to run and repair QuickBooks Desktop issues.
• After this, go back to the Tool Hub and select QuickBooks Install Diagnostic Tool from the drop-down menu.
• Wait for the tool to fix any complex issues.
• Once the process is complete, open and run QuickBooks.
• Try accessing the payroll and check if it works.

Solution 7: Wait for the response of the server

If there is a server issue with Intuit, you will need to wait for the server to function properly. Be patient, as you cannot proceed or resolve errors until the Intuit server is up and running smoothly.

Solution 8: Download and install the latest version of the software

QuickBooks Error PS060 occurs when QuickBooks or the payroll software is outdated. To fix this, download and install the latest version of both QuickBooks and the payroll software.

Solution 9: Check the settings of third-party software.

You have to scan the entire ADPS in case you find that the error can be due to interference with a third-party application or malware/virus infection.

Solution 10: Check for the internet connectivity issues

Internet connection issues are one of the common issues for QuickBooks error PS060. So, check whether your internet connectivity is proper or not. Are you getting full and proper bandwidth of the internet? If you find an issue in your internet connection then contact your internet provider to get proper internet services.

• Open Internet Explorer and try to access a safe website.
• If the website opens successfully, proceed to the next steps.
• If the error occurs when accessing the website, check your internet connection settings for misconfigurations.
• Ensure the system date and time are set correctly.
• Open Internet Explorer again.
• Select the Tools tab and then choose Internet Options.
• Click Reset/Restore Default under the Advanced menu.
• Finally, click Apply and then OK.

What is QuickBooks error code PS060?

QuickBooks Error PS060 is an accounting error caused by an expired payroll subscription or network issues. When this error occurs, a message appears on the screen stating: “Current Enhanced Payroll service is unavailable” or “The QuickBooks Enhanced Payroll for Unlimited Employees service is not currently available.”

Causes of QuickBooks Error PS060

QuickBooks Error PS060 can arise due to several reasons. Such as,

• If you are using an old QuickBooks Desktop version i.e. more than 3 years old then you may end up with QuickBooks Error PS060.
• When the user is unable to renew the payroll subscription Error PS060 can arise.
• If the Intuit server is down then also the error can arise.
• QuickBooks is blocked by the Third Party security server.
• Due to a virus or malware attack, an error can arise.
• Due to an outdated edition of Payroll software the error QuickBooks PS060 can take place.

Effects of QuickBooks Error PS060

QuickBooks Error PS060 has several impacts on systems. Such as,

• It affects Payroll updates.
• It affects payroll activities like the calculation of payroll tax or the creation of checks that are to be paid.

Important Points to be Remember Before Resolving this Payroll Error,

Before you troubleshoot the QuickBooks Error PS060, you must consider or keep some points in mind. The points are:

• If your internet connection is working properly.
• While updating QuickBooks desktop and payroll, you should always use QuickBooks in Single User mode.
• You must have an active payroll subscription.
• The date and time of the system must be correct.
• Your default browser must be Internet Explorer.

We hope that the above solutions for QuickBooks error PS060 help you in troubleshooting the error. They are the best and easy solutions to solve your issue.

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