The “QuickBooks Requires That You Reboot Loop” error typically occurs when QuickBooks Desktop encounters issues with its system files or the installation process. This error can be caused by various factors, including corrupted installation files, conflicts with other programs, outdated software, or incorrect settings on your computer. Users will often experience this issue when QuickBooks is stuck in a continuous reboot cycle, preventing them from accessing their company files or completing necessary tasks. Here are 9 solutions to fix the QuickBooks Desktop “Reboot Loop” error and get your software running smoothly again.
Solution 1: Run the Computer in Selective Startup Mode
Selective Startup mode allows QuickBooks Desktop to run without interference from other software. This can help identify and resolve conflicts that might be causing the reboot loop.
- Press Windows + R to open the Run dialog box.
- Type msconfig and press Enter to open the System Configuration window.
- Under the General tab, select Selective Startup.
- Check the box next to Load System Services.
- Go to the Services tab and check the box that says Hide all Microsoft services.
- Click Disable all to disable all non-Microsoft services.
- Ensure the Windows Installer service is enabled (check the box).
- Click OK and select Restart when prompted.
Once the computer restarts, attempt to reinstall QuickBooks. After the installation, return to Normal Startup mode by following these steps:
- Press Windows + R and type msconfig again.
- Under the General tab, select Normal Startup and click OK.
- Restart the computer again to complete the process.
Solution 2: Use the Quick Fix My Program Feature in the QuickBooks Tool Hub
The Quick Fix My Program tool is designed to repair common QuickBooks Desktop issues, including errors like the reboot loop.
- Close QuickBooks Desktop if it’s running.
- Download the QuickBooks Tool Hub from the official QuickBooks website and save it to a convenient location.
- Double-click the downloaded file and follow the on-screen instructions to install it.
- Once installed, double-click the QuickBooks Tool Hub icon to launch it.
- Select the Program Problems tab and choose Quick Fix My Program.
- Once the tool runs, try reopening QuickBooks Desktop to see if the issue is resolved.
- Reboot your system to complete the process.
Solution 3: Check QuickBooks Installation and Security Permissions
If the installation files are corrupt or permissions are misconfigured, it can cause issues like the reboot loop. Adjusting security permissions may resolve this.
- Press the Windows key and type %temp%. Press Enter to open the TEMP folder.
- Right-click on the folder and select Properties.
- Go to the Security tab and click Edit.
- Highlight your Windows username, then under Allow, check Full Control.
- Click OK twice to apply the changes.
- Follow the steps in this article to reinstall QuickBooks Desktop and verify the installation is correct.
Solution 4: Suppress QuickBooks Desktop Startup
Suppressing QuickBooks Desktop’s startup can help bypass issues that may cause the software to enter a reboot loop.
- Right-click the QuickBooks Desktop icon on your desktop.
- Hold down the Ctrl key while double-clicking the icon to open QuickBooks.
- Keep holding Ctrl until the No Company Open screen appears, then release the key.
- Once QuickBooks opens, try to access your company file to check if the issue is resolved.
Solution 5: Rectify QuickBooks Desktop Installation
In case, QuickBooks isn’t launching properly due to an installation issue, follow these steps to correct it.
- Press Ctrl + Alt + Del to open the Task Manager.
- In the Processes tab, right-click any running QuickBooks processes and select End Task.
- Confirm by selecting End All Processes.
- Once all QuickBooks processes are closed, restart QuickBooks and check if the error still occurs.
Solution 6: Create a New Windows Admin User
User profile corruption can prevent QuickBooks from launching correctly. Creating a new admin user can resolve the issue.
- Open Control Panel, then go to User Accounts and click Manage another account.
- Select Add a new user in PC settings.
- Click Add someone else to this PC, and choose I don’t have this person’s sign-in information.
- Select Add a user without a Microsoft account, enter a username and password, then click Next.
- Once the new account is created, make it an Administrator and restart the computer.
- Log in with the new admin account and try launching QuickBooks.
Solution 7: Restart the Desktop
Sometimes, simply restarting your computer can clear up temporary issues causing QuickBooks to enter the reboot loop.
- Open the Start Menu and click the Power button.
- Select Restart to reboot the system.
- After the system restarts, try opening QuickBooks again to check if the issue is resolved.
Solution 8: Use Company File from a Different Location
Relocating your company file can help avoid issues related to file corruption or access permissions.
- Press Windows + E to open Windows Explorer and locate the .QBW file.
- Right-click the file and select Copy.
- Navigate to the C: drive, create a new folder called QBTest, and paste the copied file there.
- Open QuickBooks while holding down the Ctrl key.
- Select the copied company file from the new location and check if the reboot loop is resolved.
Solution 9: Use QuickBooks Install Diagnostic Tool
The QuickBooks Install Diagnostic Tool can help identify and fix installation issues that might be causing the reboot loop error.
- Open the QuickBooks Tool Hub and navigate to the Installation Issues tab.
- Select QuickBooks Install Diagnostic Tool.
- Allow the tool to scan your system for installation problems and automatically fix any detected issues. This process may take some time.
- After the scan is complete, restart your computer and check if the error is resolved.
Prerequisites to Fix Desktop Error “QuickBooks Requires That You Reboot Loop”
- Administrator Access: Ensure you have admin rights on your computer. This is necessary for making changes to system files and settings.
- Backup Your Data: QuickBooks contains crucial financial information, so it’s always wise to back up your company file before troubleshooting.
- Latest Version of QuickBooks: Make sure your QuickBooks is up-to-date, as some bugs are fixed in newer versions.
- Stable Internet Connection: Some solutions require downloading updates or additional components, so ensure your connection is stable.
How to Identify Desktop Error “QuickBooks Requires That You Reboot Loop”?
- QuickBooks displays a message saying, “QuickBooks requires that you reboot your computer.”
- After restarting your computer, the error persists, leading to repeated reboot attempts.
- QuickBooks does not open or function properly.
When Should You Seek Professional Help for Error “QuickBooks Requires That You Reboot Loop”?
Even after following the steps above, if you still encounter the “QuickBooks Requires That You Reboot” error, it might be time to seek professional help. You should contact a QuickBooks expert if, you cannot resolve the error despite trying multiple solutions. The error affects your business operations, and you need a faster resolution. The error seems to be related to deeper technical issues, like server or network configurations.
Hire “QuickBooks Requires That You Reboot Loop” Error Resolution Services
Hiring professional services is a great option if you’re unable to fix the QuickBooks Desktop Error “QuickBooks Requires That You Reboot Loop” yourself. Dancing Numbers offers a specialized support team of professional and experienced team members to fix your technical, functional, data transfer, installation, update, upgrade, or data migration errors..
+1-800-596-0806 or chat with experts.