How to Fix QuickBooks Payroll Error 17337?

QuickBooks Desktop Payroll Error 17337 occurs due to poor network connectivity, firewall restrictions, using outdated software, corrupted payroll data, or incorrect SSL settings. This creates issues between the QuickBooks Desktop and Intuit servers, causing the update process to fail.

Early signs include receiving the “Error 17337” message when attempting an update and difficulties in connecting to Intuit servers. To fix error 17337 without any hassle, users must ensure a stable internet connection, use the latest version of QuickBooks, and update payroll tax tables. Here are 9 ways to fix QuickBooks Error Code 17337.

Solution 1: Repair QuickBooks Desktop (QBDT)

Repairing QuickBooks Desktop resolves any issues related to missing or corrupted company files. Follow the steps to fix error code 17337 by repairing the software:

1. Press the Windows key and type “Control Panel” to open it.
2. Click on “Programs and Features” or “Uninstall a Program.”
3. In the list of installed programs, find QuickBooks and click on it.
4. Click “Repair” or “Change” and follow the on-screen instructions.
5. Once the repair is finished, restart your computer.

Solution 2: Set up Internet Explorer’s SSL Settings

Configuring the setup of Internet Explorer’s SSL settings in QuickBooks Desktop to ensure a secure Internet connection. Here’s how you can do this:

1. Open QuickBooks, then select Help and click on Internet Connection Setup.
2. Choose the correct Internet Connection and click Next.
3. Select Advanced Connection Settings (In case not available, skip this step and follow the next instructions).
4. Click on the Advanced tab.
5. Check SSL 2.0 and SSL 3.0 boxes.
6. Click Apply to save the changes.
7. Close the Internet Connection Settings window by clicking OK.

Solution 3: Setup Internet Explorer’s SSL settings outside of QuickBooks

To ensure proper protocols to communicate safely, you must adjust the settings of the internet explorer. To do so, follow the steps given below.

1. Open Internet Explorer.
2. Click on Tools and select Internet Options.
3. Go to the Advanced tab.
4. Under Security, check the boxes for SSL 2.0 and SSL 3.0.
5. Click Apply to save the changes.
6. Click OK to close the Internet Options window.

Solution 4: Turn off User Account Control (UAC)

Turn off UAC control as it will allow QuickBooks to make the required changes in the system files without facing any errors. Follow the steps given below to fix QuickBooks Desktop Payroll Error 17337  by turning off User Account Control (UAC) for your Windows:

1. To open the Run Window, hit the Windows + R keys.
2. Type “Control Panel” and click OK.
3. Select User Accounts.
4. Click on “Change user account control settings.”
5. Drag the slider to “Never Notify” and click OK to turn UAC off.
6. To turn UAC back on, set the slider to “Always Notify” and click OK.
7. Restart your computer to apply the changes.
8. Try downloading QuickBooks updates again.

Solution 5: Change Firewall/Antivirus Settings

Users must add QuickBooks to the list of exceptions of the firewall/antivirus software. This will allow QBDT to function without facing error 17337:

1. Click open the Start menu.
2. Type “Windows Firewall” in the search bard and hit Enter.
3. Click on “Advanced Settings.”
4. In the left panel, select “Inbound Rules” and right-click it.
5. From the menu, choose “New Rule.”
6. Select “Program” and click “Next.”
7. Choose “This Program Path” and click “Browse.”
8. Locate and select the QuickBooks executable files, then click “Next.”
9. Select “Allow the Connection” and click “Next.”
10. Mark all profiles and click “Next.”
11. Name the rule “QBFirewallException(name.exe)” and click “Finish.”

Note: Repeat these steps to create outbound rules for QuickBooks.

Solution 6: Add Intuit as a Trusted Site

The security settings of Internet Explorer may not find Intuit as a trusted website. Hence, you must add Intuit as a trusted site by following the steps given below:

1. Open Internet Explorer and go to the Security tab.
2. Select “Trusted sites.”
3. Click the “Sites” button.
4. In the “Add this website to the zone” field, enter the following addresses:
   • https://*.intuit.com
   • https://*.intuit.net
   • https://*.quickbooks.com
5. Click “Add” for each URL, then click “Close.”
6. Select the “Custom level” option.
7. Scroll to the “Miscellaneous” section.
8. Choose “Enable” under “Access data sources across domains.”
9. Click OK, then Apply.
10. Click on OK. The Internet Options window will close.
11. Open QuickBooks Payroll and try downloading the updates.

Solution 7: Download and Install QuickBooks Tool Hub

QuickBooks Tool Hub is used to resolve common software errors. Follow the below-mentioned steps to use this tool hub to resolve QuickBooks Desktop Payroll Error 17337.

1. Visit the Intuit website by typing “Intuit.inc” in your browser’s search bar.
2. Search for “QuickBooks Tool Hub” to find the setup file.
3. Click the file and start downloading. You can choose where to save it.
4. Go to the folder where you saved the file. The setup file will be named “QuickBooksToolHub.exe.“
5. To begin installation, double-click on the file.
6. Accept the terms and conditions, then click Next > OK > Finish as prompted to complete the installation.
7. After installation, open QuickBooks Tool Hub.

Solution 8: Rename the CPS Folder in the System

By renaming the CPS folder, users can reset the components responsible for QuickBooks Desktop. It will allow us to rebuild the necessary files. Mentioned below are the steps to rename the CPS folder and fix QuickBooks Error Code 17337:

1. Press Ctrl + Shift + Esc to open the Task Manager.
2. Go to the “Processes” tab.
3. Find “CPS” or “CPS.exe” and end the task.
4. Go to the CPS folder, usually located in C:\Program Files\Common Files\Intuit\QuickBooks.
5. Rename the folder to “OldCPS” or another name.
6. Restart your computer.

Solution 9: Reinstall QuickBooks Desktop

Uninstalling QuickBooks and then reinstalling the software will remove any issues caused by improper or incomplete installation. Follow the steps given below to reinstall QBDT:

Step 1: Uninstall QuickBooks:

• Go to “Control Panel” > “Programs and Features” or “Uninstall a Program.”
• Find QuickBooks and select “Uninstall.”
• Follow the prompts to uninstall QuickBooks.

Step 2: Download and reinstall QuickBooks:

• Go to the official website and download the latest version of QuickBooks.
• Follow the on-screen instructions to install QuickBooks.

What are the Prerequisites to Fix QuickBooks Desktop Payroll Error 17337?

Before fixing QuickBooks Error Code 17337, follow these steps:

• Ensure a stable and fast internet connection for payroll updates.
• Create a backup of your company file.
• Install the latest version of QuickBooks Desktop.
• Temporarily disable any antivirus or firewall software that may block updates.
• Download the latest payroll tax tables.
• Verify that your computer’s system date and time are correct.

How to Identify QuickBooks Desktop Payroll Error 17337?

• The error appears when attempting to update payroll in QuickBooks Desktop.
• The error message “Error 17337” will appear in the window.
• Problems with internet connectivity, firewall restrictions, or SSL settings usually cause the issue.
• The error prevents QuickBooks from connecting to Intuit servers to download payroll updates.
• The message typically mentions issues reaching the necessary Intuit servers for the update.

How to Prevent QuickBooks Error 17337?

• Maintain a stable and strong internet connection for payroll updates.
• Download QBDT and install its latest version.
• Use an updated Windows operating system.
• Temporarily disable your antivirus or firewall to avoid interference during payroll updates.
• Always create a backup of your QuickBooks company file before starting a payroll update.
• Check that your computer hardware meets QuickBooks’ minimum system requirements.
• Right-click the QuickBooks icon and select “Run as administrator” to grant necessary permissions.

When Should You Seek Professional Help for QuickBooks Desktop Payroll Error 17337?

In case you have attempted all the solutions for QuickBooks Desktop Payroll Error 17337 and the issue remains unresolved, you must seek professional assistance. Technical issues of this nature can sometimes be more complicated than they initially appear. A certified QuickBooks professional can accurately detect the error and implement the needed solution.

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